BSPT Consulting is an operational growth and consulting firm brought to you by the founder who built a single physical therapy office in Quincy, MA in 1990 and since scaled it into a healthcare services platform of more than 150 offices across six states.
In 1990 I opened my first office in Quincy, Massachusetts, with my hands as the only product. Over the next three decades, using a replicable operating model I call the Manager Partner model, that one office grew into a multi-state healthcare services platform: more than 150 offices across six states, and one of the largest privately owned practices of its kind in the country.
Every kind of decision that growth requires got made along the way: senior hires, new markets, manager comp, regional structure, capital, and eventually a partnership with a private equity firm. I continue to serve in a Founder and Executive Chairman capacity in the businesses I built.
BSPT Consulting is how I bring that experience to other owner-operators. The product is not a slide deck or a written diagnostic. It is a standing conversation between two business owners. You bring the decisions in front of you. I bring the perspective of having made most of them before.
Repeatable site economics. A predictable new-location playbook. A hiring pipeline that scales with the footprint. Growth that lasts is the output of a system, not a sprint.
Competitors copy your service, your pricing, your locations. The thing they copy last is your management system. Standards, cadence, and KPIs are what compound, and what win.
The Manager Partner model makes operator-owners at every site, so growth does not break the business. The leadership team gets built two stages ahead of the footprint, every time.
The work is straightforward: regular conversations between two business owners. You bring the decisions in front of you. I bring the perspective of having made most of them before. Cadence scales with the stage you are in.
We grew the people and the infrastructure of the business to the point where it became a platform. The tailwinds were real, but the reason it scaled was the operating model underneath, location by location.Steven Windwer, Founder · BSPT Consulting
The first conversation is unpaid and unstructured. Tell me where the business is, where you want it to be, and what is in the way. If a retainer makes sense after that, we will talk through the right tier.